RETURNS
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No Returns: We do not accept returns or exchanges for any products once they have been delivered, picked up, or used, unless otherwise stated by law. This policy applies to all items.
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Exceptions: In rare cases of manufacturing defects or damages incurred during transit, we will assess each situation individually and may offer repair or replacement options at our discretion.
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Customer Responsibility: It is the customer's responsibility to provide accurate information regarding product specifications, measurements, and preferences at the time of purchase. We are not liable for errors or misunderstandings resulting from inaccurate information provided by the customer.
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Custom Orders: Customized or made-to-order items are non-returnable and non-refundable once production has commenced. Please review all details and specifications carefully before placing your order.
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Cancellation Policy: Orders cannot be canceled or modified once they have been processed or entered into production. Please double-check your order details before finalizing your purchase.
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Legal Rights: This policy does not affect your statutory rights under consumer protection laws. If any provision of this policy is deemed unlawful or unenforceable, it shall not affect the validity and enforceability of the remaining provisions.
By making a purchase from TheGrillzDr, you acknowledge and agree to abide by this No Return Policy. If you have any questions or concerns regarding this policy, please contact us for clarification before completing your purchase.